Bookmaker review from published documents
Sunbet review: Sun International's bookmaker, licences and payments
Sun International's online bookmaker, with two provincial licences in its footer, a broad sportsbook and clear protection tools, but no voucher deposits and offer-by-offer bonus rules.
Scorecard
Sunbet is Sun International's licensed online bookmaker, with full company and licence details, a wide sport, racing and games offer and named protection tools. Its payment list is short and bonus rules have to be found offer by offer.
What the documents show well
- Licensed by the Mpumalanga Economic Regulator (9-2-1-09789) and the North West Gambling Board (SBET NW00001), with a Western Cape entry on the NGB register
- Owner, registration number and Sandton office address published in the footer
- Soccer, rugby, cricket, golf, tennis, UFC and esports with in-play betting, Sunbet Racing and lucky numbers
- Self-exclusion, deposit limits and reality checks, with 24/7 support by live chat, email and phone
Weak points
- Only instant EFT, Ozow, debit and credit card deposits; no vouchers named
- Bonus offers are limited to one per household, and rollover and expiry sit offer by offer
- No minimum deposit or payout time in the text we read
| Licence and status 25% | 10 | |
|---|---|---|
| Player protection 20% | 8 | |
| Bonus terms 15% | 5 | |
| Payments 15% | 7 | |
| Betting and games offer 15% | 9 | |
| Transparency 10% | 9 |
Built from the operator's published terms, help pages and licence notice. How we rate

SunBet
Provincial licence- Payments
- EFT, Ozow, Debit card, Credit card
- Company
- Sunbet (Pty) Ltd, registration number 2008/014410/07
- Licence
- Mpumalanga Economic Regulator licence 9-2-1-09789; North West Gambling Board licence SBET NW00001
This Sunbet review starts with the short answer: Sunbet is a licensed South African bookmaker and the online brand of Sun International, the hotel and casino group. The footer names Sunbet (Pty) Ltd, registration number 2008/014410/07, with an office in Sandton, and two licences: Mpumalanga Economic Regulator 9-2-1-09789 and North West Gambling Board SBET NW00001. The National Gambling Board register adds a Western Cape entry. Sunbet scores near the top of our file on licence, transparency and the range of what you can bet on. It is held back by bonus rules that sit in a general terms page rather than beside each offer, and by a short payment list with no vouchers. Below we explain each area and where to find the details on Sunbet's own pages.
- Licence
- Mpumalanga and North WestNo. 9-2-1-09789, NW00001
- Company
- Sunbet (Pty) Ltd, registration number 2008/014410/07
- Welcome offer
- Not stated in the pages we read
- Minimum deposit
- Not stated in the pages we read
- Withdrawals
- Not stated in the pages we read
- Payment methods
- 4 namedEFT, Ozow, Debit card, Credit card
- Apps
- Not stated in the pages we read
- Products
- Sport, Horse racing, Games lobby, Lucky numbers
From the operator's own pages and the National Gambling Board register, checked 1 November 2026. Offers and limits change: the operator's current terms always win.
Sunbet review: Sun International ownership and three licences
The footer notice is long and complete. It reads that Sunbet (Pty) Ltd trading as Sunbet "is a licensed bookmaker" with registration number 2008/014410/07 and an office at 6 Sandown Valley Crescent, Sandton, 2146. It names the Mpumalanga Economic Regulator with licence number 9-2-1-09789 and the North West Gambling Board with the secure token number SBET NW00001. It then gives the 18+ rule, "Winners know when to stop", the South African Responsible Gambling Foundation line 0800 006 008 with WhatsApp HELP to 076 675 0710, and a warning that gambling involves risk.
The About Us page explains the ownership. Sunbet calls itself "a proud member of the Sun International family" and a Sun International subsidiary, and says it is licensed and regulated by the two boards in the footer. The National Gambling Board's verified operators list also carries a Sunbet bookmaker entry in the Western Cape, licence 10138713-018.
Licence on file
Mpumalanga and North West licence
- Licence number
9-2-1-09789NW00001- Notice as published
- Mpumalanga Economic Regulator licence 9-2-1-09789; North West Gambling Board licence SBET NW00001
- Company
- Sunbet (Pty) Ltd, registration number 2008/014410/07
- Official address
- sunbet.co.za

Three licences do not mean three sets of rules for you. Your account is governed by the terms you accept, and the footer names the two boards for the online business. If a complaint cannot be settled with Sunbet, those are the regulators to approach. The footer links both boards, the National Gambling Board and the Financial Intelligence Centre under a "Regulations" heading, which makes checking easy.
Sports betting on Sunbet
Sunbet's About Us page describes a sportsbook that runs "from popular sports like soccer, rugby, and cricket to niche sports like UFC and esports". The promotions menu has separate sections for soccer, rugby, cricket, golf, tennis, horse racing and lucky numbers, which tells you which sports it treats as main markets. The menu also lists Live and In-Play betting and Fantasy Sports.
The sports promotions show which bet types are on offer. A football BetBuilder is the basis of the "Boost Mode" promotion, and there are offers built around accumulators, substitutes and early payouts. Our how to bet guide explains singles, accumulators and how odds turn into returns.
The sports promotions in plain terms
- Boost Mode: a football BetBuilder priced at 33/1 or higher is paid at 100/1 if it wins.
- Super Sub: if your player is substituted, the bet stays the same.
- ACCA insurance: if one leg of a football accumulator loses, the stake comes back as a bet credit.
- 90th minute loss: half the stake back as a bet credit after a late defeat.
- So Close: half the stake back if a rugby bet loses by 0.5 points.
- 2Up: paid out early if your team goes two goals up.
Refunds paid as bet credits are not cash. They usually carry their own rules before anything can be withdrawn, so read each "More info" page. A 33/1 BetBuilder loses far more often than it wins, even with a boosted payout.
Sunbet Racing and lucky numbers
Horse racing has its own Sunbet Racing section and a separate "Horse Racing Promos" page. The current racing offer is a 20% cashback on losing bets, paid as a bonus. Cashback paid as a bonus is not the same as cash returned; check its turnover and expiry in the promotion terms. Racing rules on non-runners and dead heats sit in the betting help section.
Lucky Numbers also has its own menu entry and an "Almost Lucky" promotion that refunds the stake when you are "one ball short". These are bookmaker fixed-odds bets on number draws, not National Lottery tickets. Section 57(2)(g) of the Lotteries Act restricts betting on the outcome of any lottery unless another law authorises it, and whether provincial approvals do so is contested. We make no legality claim about these bets.
Sunbet deposits: EFT, Ozow and cards
The deposit help page, titled "Your Guide to Making Deposits on Sunbet", covers three routes: instant EFT, debit or credit card, and Ozow. Its questions include how to add a credit card, what instant EFT is, what reference to use for EFT deposits, what the minimum deposit is, and what to do if a deposit has not been credited.
SunBet payment methods 4 named in its published pages
- Bank EFT and instant EFT
- EFT
- Ozow
- Cards
- Debit card
- Credit card
Names as the operator writes them. Logos only mark the method, not a partnership. A method missing here may still exist: it was not in the pages we read.

That list is short next to bookmakers that take 1Voucher, OTT or Blu vouchers. If you pay with vouchers, Sunbet is not a fit on the pages we read. The deposit FAQ sets the minimum at R50 and says deposits "must be made from an account or credit card in your name". For an EFT deposit, use exactly the reference the FAQ gives, or the payment may not reach your account. Our payments comparison shows which bookmakers take vouchers.
Sunbet withdrawals and FICA
The help pages name two kinds of withdrawal: EFT to your bank, and voucher services such as Cash Send, Instant Money, Send iMali and Kazang, with a minimum of R50. Cash Send is limited to R3,000 a day and R50,000 a month, and voucher PINs go to the mobile number on your profile. Pending withdrawals can be reversed from the withdrawal page. The pages we read give no payout times. Vouchers work for withdrawals only; deposits still go by EFT, Ozow or card.
Sunbet must verify your identity under the Financial Intelligence Centre Act, and it links the Financial Intelligence Centre from its footer. Unusually, it asks for FICA documents only once you reach a withdrawal limit it sets; the selfie check, the documents and the 48-hour review are in the registration and FICA section below.

Sunbet bonus terms: one offer per household
We found no single welcome offer on the promotions page we read; it lists many running promotions instead, with tabs for "Bonus History" and "Promo Code". The general bonus terms are short but strict:
- All offers are limited to one per person, family, household address, email address, phone number, payment account and shared computer, such as a library or workplace PC.
- Sunbet may withdraw any offer from any customer at its discretion.
- Offers apply only to customers who have made a real-money deposit.
The terms page then splits into general, casino, sports and other promotion rules. Rollover, minimum odds and expiry for each offer sit there or behind each "More info" link. That is why bonus terms sit at the common middle mark: the rules exist, but you have to find them offer by offer. The household rule matters if someone else in your home already has a Sunbet account. Our Sunbet promo code page follows any current code.
Sun International rewards
The About Us page says that, as part of Sun International, Sunbet offers a rewards programme where you earn and redeem points for betting activity, with benefits such as bonus play, discounts and access to events. Points schemes reward betting more often, so treat them with the same caution as any bonus.
How to register at Sunbet and complete FICA with a selfie
To register at Sunbet, open Sign up on sunbet.co.za and enter your first name and surname "as per your ID/Passport", your mobile number and email, then the remaining details, including a valid ID or passport number. You can deposit and bet straight away. FICA comes later than at most bookmakers: once you reach a withdrawal limit set by Sunbet, you upload a live selfie, a proof of identity and a proof of address in My Profile.
Sign-up step by step
- Open the form on sunbet.co.za, with your ID or passport next to you.
- Enter your names exactly as on the document. Sunbet later compares your selfie with the ID photo, so every detail should match what you will upload.
- Add your mobile number and email. FICA requests and confirmations come by email; the mobile number receives one-time PINs and withdrawal voucher PINs.
- Complete the remaining details. The FICA FAQ says "all customers are required to have a valid ID/Passport number" to deposit and bet. A valid passport works for non-citizens.
- Confirm you are 18 or older and accept the terms after reading them.
- Deposit from an account in your name. The deposit FAQ says deposits "must be made from an account or credit card in your name", from R50.
When FICA is due, and the three uploads
The FICA FAQ says Sunbet "is required by law, to collect identification verification documents (Copy of ID, Proof of Residence) once you've reached a withdrawal limit". Until then you can withdraw "up to a certain amount, determined by SunBet", and that amount is not published, so verify early rather than after a big win. Log in, open My Account, then My Profile, and submit three fields:
- A live selfie: "Please remove glasses or hats and ensure your face is clearly visible." Sunbet compares it with the photo on your ID.
- Proof of identity: an SA ID document or card, SA passport, SA driver's licence, or a valid passport for non-citizens.
- Proof of address, not older than 3 months: a utility bill, lease or rental agreement, bank statement, phone account, or a co-habitant's declaration with the owner's ID and utility bill, which helps if the bills at home are in a parent's or landlord's name.

Sunbet FICA checklist
0 of 7 ready
Files must be PDF or PNG and no larger than 4MB, so compress big phone photos first. Sunbet is one of the few bookmakers that publishes a review time: "It may take up to 48 business hours to verify the documentation." An email confirms the result, and [email protected] handles follow-ups once everything is submitted. A weekend upload is usually reviewed the following week.
Why uploads come back
The usual causes are a selfie with glasses or a hat, an ID photo so old that the comparison fails (use your newest document, such as a smart ID card), the wrong file type or size, address proof older than 3 months, an expired passport or licence, and deposits from someone else's card. Your mobile number receives one-time PINs and withdrawal voucher PINs, so treat any request to read out a PIN as an attempt to take money from the account, and update the number under My Account before you give up an old SIM.
Sunbet app: Sunbet ZA on iPhone and the Android APK
The Sunbet app comes in two forms. On iPhone and iPad, "Sunbet ZA" is in the South African App Store, sold by Sunbet Pty Ltd, the company in the footer. On Android, the Sunbet homepage links an APK file hosted on app.sunbet.co.za, Sunbet's own app subdomain; it is not on Google Play. Sunbet publishes no separate app page or written install guide, so here is the safe route for each phone.
Tool
Which SunBet app fits my phone?
Tap your device. The answer uses only what SunBet publishes.
Android phone: Use the Android APK that SunBet publishes. Open sunbet.co.za in Chrome by typing the address yourself, follow the app link on the operator's own page, allow installs from that browser only, install, then switch the permission off again. Ignore Google Play listings that use the name: SunBet does not distribute its betting app there.
iPhone or iPad: Install "Sunbet ZA" from the App Store. Before tapping Get, check that the seller line reads Sunbet Pty Ltd. Updates then arrive through the App Store.
Huawei (no Google services): No AppGallery listing is linked. Huawei phones without Google services can usually install a standard APK, so the operator's own APK is the route; otherwise use the mobile site in the Huawei browser.
Low data or older phone: No data-free or lite version is published on the pages we read. A betting site loads live odds and video, so use Wi-Fi where you can and switch off autoplay of streams. On a basic feature phone without a full browser, there is no documented way in.
| Route | Where from | Updates |
|---|---|---|
| iPhone app | App Store, "Sunbet ZA", seller Sunbet Pty Ltd | Automatic |
| Android APK | Badge on sunbet.co.za, file on app.sunbet.co.za | Download "app-latest" again |
| Huawei | The same APK, or the mobile site | No AppGallery listing linked |
| Mobile site | sunbet.co.za | Always current |
Installing the Android APK
The homepage links the Android file without an explanation, and addresses such as /en/app return an error. The file sits on a Sunbet subdomain, which is what makes it the official one. Follow Android's standard process:
- Type sunbet.co.za into Chrome yourself, not from a message or advert.
- Tap the Android download badge on the homepage; the browser downloads an .apk file from app.sunbet.co.za.
- When Android asks, allow installs for that browser only, then install.
- Switch the permission off again (Settings, Apps, your browser, Install unknown apps) and log in with your Sunbet details.

The linked file name ends in "app-latest", so downloading again from the homepage always gives the current version; use that rather than any "update" link in a message. If Android says "App not installed", remove the older APK and download again, since a broken download is a common cause. A greyed-out install button means the permission went to a different browser. If the app opens but the login fails, try the website: account locks and verification holds apply to both, and support answers 24/7 by live chat, email or phone.
Fake Sunbet apps
A missing app page leaves room for impostors. Google Play shows apps using the Sunbet name that Sunbet does not link, and repackaged APKs travel in chat groups with the logo intact, collecting logins and card details. The real app needs network access, optional notifications and the camera for FICA photos; one that asks to read SMS messages, contacts or call logs is not Sunbet's.

Inside, the app has the same top menu as the site: Casino, Sports, Live Casino, Live Poker, Crash and Promotions, plus Safe Play and Support, with Sunbet Racing, Fantasy Sports and Lucky Numbers behind them. One balance covers all of it, which is why limits matter more in an app: moving from a football bet to a crash game takes one tap. Deposit limits belong to the account, so a limit set on the website binds the app too. Live Casino and Live Poker stream video, so Wi-Fi keeps data costs down.
Sunbet games: 2,702 slots, live casino, crash and Slingo
Sunbet's games lobby counted 2,702 slots when we read it, alongside a Live Casino with dozens of roulette, blackjack, baccarat, poker, dice and game-show tables, a Crash section, Fishing, Slingo, Scratch Cards, Instant Games, BetGames and Virtuals. It runs on the same account as the sportsbook, under Sunbet's bookmaker licences, not a casino licence. This section describes the lobby as published; it is information only.

Studios and shelves
The providers page counts 32 studios; those we could read include Pragmatic Play, Habanero, Play'n GO, Pariplay, NYX, Evolution, Bitville, BetGames and Sunbet's own Sun Games, and promotions add Greentube, EGT, 3 Oaks and Endorphina. Shelf counts on 13 November 2026 included Sun Privè 20, First Person 20, Crash 19, Sunbet Exclusives 16, Slingo 44, Instant Games 57, Scratch Cards 12 and Fishing 8. They change daily.
Lobby filter
What SunBet lists, by type and studio
Built from the titles and studios SunBet names on its own pages. Lobbies change daily, so treat this as a map, not a full catalogue. Numbers come from provider game sheets.
- SlotsHot Hot FruitHabanero
- RTP
- 86% / 92% / 94% / 97% / 98%
- Volatility
- Very High
- Max win
- 5,087x stake
- SlotsGates of OlympusPragmatic Play
- RTP
- 96.5% (other versions 95.51%, 94.5%)
- Volatility
- Very High
- Max win
- 5,000x stake
- SlotsBig Bass BonanzaReel Kingdom (Pragmatic Play)
- RTP
- 96.71%; lower versions 95.67% and ~94.5-94.6%
- Volatility
- Medium-High
- Max win
- 2,100x stake
- SlotsHot to BurnReel Kingdom (Pragmatic Play)
- RTP
- 96.71%
- Volatility
- Medium
- Max win
- 1,000x stake (Pragmatic Play game page)
- SlotsGates of Sunbet 1000Pragmatic Play
- RTP
- see game rules
- SlotsHot Hot SunbetHabanero
- RTP
- see game rules
- Slots777 Sunbet StrikeStudio not named
- RTP
- see game rules
- CrashAviatorSpribe
- RTP
- 97%
- CrashJetXSmartSoft Gaming
- RTP
- see game rules
- OtherMinesStudio not named
- RTP
- see game rules
- CrashCricket XStudio not named
- RTP
- see game rules
- LiveLightning RouletteEvolution
- RTP
- see game rules
- LiveDream CatcherEvolution
- RTP
- see game rules
- Slots studioPragmatic PlayNamed by SunBet as a supplier
- Slots studioHabaneroNamed by SunBet as a supplier
- Slots studioPlay N GoNamed by SunBet as a supplier
- Slots studioPariplayNamed by SunBet as a supplier
- Slots studioNYXNamed by SunBet as a supplier
- Slots studioSun GamesNamed by SunBet as a supplier
- Slots studioGreentubeNamed by SunBet as a supplier
- Slots studioEGTNamed by SunBet as a supplier
- Live studioEvolutionNamed by SunBet as a supplier
- Crash studioBitvilleNamed by SunBet as a supplier
- Studio draws studioBetGamesNamed by SunBet as a supplier
Nothing matches this filter.
Among the slots are titles with spec cards on this site: Habanero's Hot Hot Fruit, Pragmatic Play's Gates of Olympus and Reel Kingdom's Big Bass Bonanza. Sunbet also runs renamed editions such as Gates of Sunbet 1000 and Hot Hot Sunbet, and stake-labelled ones such as "Diamond Strike - R2". Sun Privè holds 20 higher-stake editions: the label tells you the cost per spin, but a higher stake buys the same randomness at a higher price.

Those RTPs are the highest version on each provider's sheet; Habanero publishes Hot Hot Fruit in versions from 86% to 98%, and branded or Privè editions may run different settings that only the in-game rules screen shows.
Live casino, crash and the faster formats
- Live Casino: counters showed 39 baccarat tables, 38 roulette, 37 blackjack, 35 game shows, 16 poker and 14 dice games, including Evolution's Lightning Roulette and Dream Catcher. First Person games are the same tables run by a random number generator; Live Poker has its own menu item.
- Crash: 19 games, including Spribe's Aviator (published RTP 97%), SmartSoft's JetX, Cricket X and Football X. A multiplier rises until a random stop; cash out first or lose the stake.
- Slingo and Fishing: Slingo marks a bingo-style grid with numbers from slot reels; fishing games are shooters where you pay per shot. Both look like skill games, but each spin or shot is decided by a random number generator.
- BetGames and Virtuals: studio draws every few minutes and computer-generated sports.
The legal position of Sunbet's games
South Africa issues no online casino licences. In October 2025 the Supreme Court of Appeal held that Gauteng bookmakers may not take fixed-odds bets on casino games without a casino licence; the National Gambling Board reads that as national, while the Western Cape board says it does not affect its licensees. Sunbet's licences come from the Mpumalanga Economic Regulator and the North West Gambling Board, and we found no published position from either. In May 2026 the minister told Parliament that bookmakers licensed in Mpumalanga were among those flagged for such games, and the question has gone to the National Gambling Policy Council. The status is disputed and may change. Prize-pool tournaments at set evening times are built for repeat play, so turn on a reality check in Safe Play before you open the lobby.
What drives the Sunbet score
Scores follow our rating method. Sunbet shares the top mark for licence and offer, and is among the best in our file on transparency. Player protection is above the average, payments are above the average but limited by the missing vouchers, and bonus terms sit at the common middle mark. The note under each bar names the document behind it.
How the score is built
Each sub-score out of 10 is multiplied by its weight and halved. The gold tick marks the average of the licensed bookmakers we list.
- Licence and status 25%10/10
Adds 1.25 of a possible 1.25 points; 0.5 above the average of 9.5.
Footer names the Mpumalanga Economic Regulator 9-2-1-09789 and the North West Gambling Board SBET NW00001; the NGB register adds a Western Cape entry.
- Player protection 20%8/10
Adds 0.80 of a possible 1.00 points; 1.2 above the average of 6.8.
About Us lists self-exclusion, deposit limits and reality checks; the footer shows the SARGF line, WhatsApp HELP and a risk warning.
- Bonus terms 15%5/10
Adds 0.38 of a possible 0.75 points; 0.3 below the average of 5.3.
General bonus terms set one offer per household and a real-money deposit; rollover and expiry sit offer by offer.
- Payments 15%7/10
Adds 0.53 of a possible 0.75 points; 1.2 above the average of 5.8.
Deposit help covers instant EFT, Ozow, debit and credit cards, with FAQs on reference and minimum deposit; no deposit vouchers.
- Betting and games offer 15%9/10
Adds 0.68 of a possible 0.75 points; 1.8 above the average of 7.2.
Many sports with in-play, Sunbet Racing, lucky numbers, fantasy sports, poker and a large live and slots lobby.
- Transparency 10%9/10
Adds 0.45 of a possible 0.50 points; 1.6 above the average of 7.4.
Company, registration number, street address, two licence numbers and owner named, with regulator links in the footer.
Most room to grow: Bonus terms. Each extra point there would add 0.08 to the score out of 5.

Deposit limits, reality checks and self-exclusion at Sunbet
Sunbet's About Us page says it has "measures in place to prevent and address problem gambling" and lists three tools: self-exclusion, deposit limits and reality checks. A reality check is usually an on-screen reminder of how long you have been playing. The main menu has a "Safe Play" link, and the footer links a responsible gambling page. Set a deposit limit when you open the account, before any bet, while the decision is easy.
Prize-pool tournaments with set evening times and quick crash games are built for repeat play. If you see yourself playing more often than you planned, use a reality check or self-exclusion. Sunbet says its support team is open 24/7 by live chat, email or phone. Our responsible gambling page has a self-check, and the National Responsible Gambling Programme answers on 0800 006 008.
Sunbet compared with another licensed bookmaker
Choose any bookmaker we score to compare its six criteria with Sunbet's. The default is the one with the closest overall score.
Sub-scores 0 to 10 from published documents. A dash means the operator does not publish it or we did not find it. Only provincially licensed bookmakers are in the list.
Who Sunbet suits, and who should look elsewhere
Sunbet suits an adult bettor who wants a bookmaker backed by the Sun International group, with clear licence details, a broad sportsbook, a racing section and quick deposits by instant EFT, Ozow or card. It suits less well anyone who pays with vouchers, anyone sharing a household with another Sunbet customer who wants the same offers, or anyone who would rather avoid casino-style games while their legal status is disputed.
18+ only. Set a deposit limit before you start and treat every bet as money spent. Visit Sunbet
More about SunBet
Questions and answers
Is Sunbet legit in South Africa?
Yes. Sunbet (Pty) Ltd, registration 2008/014410/07, shows Mpumalanga Economic Regulator licence 9-2-1-09789 and North West Gambling Board licence SBET NW00001 in its footer, and the NGB register lists a Western Cape entry.
Who owns Sunbet?
Sunbet describes itself as the online brand and a subsidiary of Sun International, the hotel and casino group. Its office is at 6 Sandown Valley Crescent, Sandton.
Does Sunbet accept 1Voucher or OTT?
Not for deposits on the pages we read: the deposit help covers instant EFT, Ozow, debit card and credit card. Vouchers such as Cash Send, Instant Money, Send iMali and Kazang are used for withdrawals.
What is the minimum deposit at Sunbet?
The deposit FAQ sets it at R50, and deposits must come from an account or card in your own name.
Does Sunbet have a welcome bonus?
We found no single welcome offer on the promotions page we read, only running promotions. The general terms limit offers to one per household and to customers who made a real-money deposit.
Can two people in one house claim Sunbet offers?
The bonus terms say offers are limited to one per person, family, household address, email, phone number, payment account and shared computer.
Does Sunbet offer horse racing?
Yes. Sunbet Racing has its own section, and a current promotion pays 20% cashback as a bonus on losing racing bets, under its own terms.
Does Sunbet have crash games and slots?
Yes. The menu lists crash games, slots, live games, poker, fishing games, scratch cards and virtuals. Casino-style games at bookmakers are legally disputed in South Africa and their status depends on the province.
What responsible gambling tools does Sunbet offer?
Its About Us page lists self-exclusion, deposit limits and reality checks. For help, call the National Responsible Gambling Programme on 0800 006 008 or WhatsApp HELP to 076 675 0710.
How do I contact Sunbet?
Sunbet says its support team is available 24/7 by live chat, email or phone. Contact details are on its Contact Us page.
Can I bet at Sunbet before FICA?
Yes. A valid ID or passport number is enough to deposit and bet, and you can withdraw up to a limit set by Sunbet. Above that limit, FICA documents are required.
How long does Sunbet FICA take?
Up to 48 business hours, according to the FICA FAQ. You receive an email when it is complete and can follow up at [email protected].
Why does Sunbet need a selfie?
Sunbet compares the photo on your ID with a live selfie to confirm they show the same person. Remove glasses and hats and keep your face clearly visible.
Is the Sunbet app on Google Play?
No. The Android app is an APK linked from the sunbet.co.za homepage and hosted on app.sunbet.co.za. Play Store apps using the name are not linked by Sunbet.
Can I use Sunbet on an iPhone?
Yes. Install "Sunbet ZA" from the App Store and check that the seller is Sunbet Pty Ltd, or use the mobile site in Safari.
Which providers make Sunbet slots?
The providers page shows 32 studios, including Pragmatic Play, Habanero, Play'n GO, Pariplay, NYX and Sunbet's own Sun Games. Promotions also name Greentube, EGT, 3 Oaks and Endorphina.
